There are two ways to create a support ticket - by email or by logging a ticket through your web browser.

To log a ticket by email:

Send an email to [email protected] – a ticket will be created in the support system and you will receive a reply to confirm this has been successful.

To log a ticket through your web browser:

Browse to http://support.theinformationlab.co.uk/helpdesk/tickets/new and complete the form to submit a ticket. You may need to register to submit a ticket.